Reviews

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  • "EN ROute to the rally Friday - I-90 westbound broke down - Tammy helped arrange parts for pickup to get to me on the side of the road - she's great! Return trip home thru Pierre - still having charging problems - Petersons picked me and 93 Wide Glide up thru HOG Roadside Assistance (yes it really works!) - stayed till they had my ride done, (they close at 2 pm, I left Peterson HD at 6:30 pm - Russ, Ross, Tammy, and all the others, You guys ROCK - Made my waite and enabled my return home as scheduled! Thanks -"

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    Dale - Sioux Falls, SD
  • "Treated very well here in 2009. Still riding my Ultra and will definitely be a repeat customer when I am ready to buy again."

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    Rod - Sioux Falls, SD
  • "Stator went out on my 1988 FLHTC en route to Sturgis. Made it into Peterson HD at 10:50 am. They analyzed problem-put new stator in and back on the road at 12:10 pm. WOW That was a fantastic service. Good work at a reasonable price. Good to meet good people when you are broke down 1000 miles from home. Thanks to all at Peterson HD Pierre, SD !!"

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    Dean - Peotone, IL
  • "I have always had great service and enjoy dealing with Russ and Ross. Bill is a pleasure to tease and deal with also. He always makes my day. I feel welcomed when I enter this dealership and all my needs are always dealt with in a very friendly manner that makes me feel at home. The store shows pride in what the sell and the way they treat their customers. I always look forward to my next visit."

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    Richard - Murdo, SD
  • "Outstanding customer care. This dealership went out of their way to help me get back on the road during my trip from North Carolina to Cody, Wyoming. My husband is a retired Harley tech who wanted to do the repair to my bike himself. After providing us with the parts they even loaned us a critical tool to get the job done. This kind of service is rare - if not impossible to find. I was back on the road the same day thanks to the staff at Petersen Motors - stop and see these folks if you are in the area. You will be glad you did."

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    Anonymous
  • "Ross and Russ are all about customer service. They don't play sales games and are very upfront. I whenever I want a bike or need a repair I'm going there."

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    Shane
  • "On our way to Kool Deadwood Nights, our 1997 Harley got a flat tire which was beyond repair. The staff at the co-op in White Water recommended a towing service and your shop in Pierre. It was after lunch so through several phone calls we were assured you had our tire and would stay open to service our bike. The receptionist was always assuring even though we were running late due to the distance and road construction. Your staff met us at the tow truck, unloaded the bike, serviced it, and had us back on our way in 90 minutes. YOU WERE AWESOME!!! Thank you for staying open for us and allowing us to get on the way to our destination. Rick and Noni Gubbels Randolph, NE"

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    Rick & Noni - Randolph, NE
  • "I purchased a 1998, Harley Ultra Classic and was treated extremely well. Russ was exceptional, I had delays that got me to the store at 5 PM and he stayed with me till I was satisfied with my purchase and then he helped me load the bike in the pickup. In 2012 on my way to the Rally, my throttle cable broke a mile out of town. I called Russ and he sent a technician out to get me and my bike and brought me back to the store replaced the cable and had me on my way in about 2 hours. Extremely fast service, the staff was always asking if I needed something. I would buy another bike from them and I tell all of my friends to go there also. Excellent ! ! !"

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    Wade - De Smet, SD
  • "I had a breakdown outside of Huron SD on my way to the rally. Some friends got my bike to Pierre to get it checked out. The service staff was very busy with rally traffic but they were able to get me in and find my problem. Was very happy with the service department."

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    Steven - Kansas City, MO
  • "After a blown engine, on our way home to Ohio from Sturgis, your staff had us loaded and on our way home. We could not ask for more professional assistance. Thanks to your staff and other folks of Pierre, S.D. we were able to get home safely and on our original schedule. People like you that have been through horrible flooding and still willing to help out of towners sure made believers out of us that there are still great people out there in this great USA."

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    Keith - Prospect, OH
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